Our privacy commitment to you

Your personal information and trust are important to us

Introduction to our privacy practices

We are committed to protecting your privacy while providing financial planning services by subscription. This policy explains how we collect, use, and protect your personal data.

By using our site, you agree to the terms of this privacy policy. Please review it regularly for updates, as we may change our practices over time.

What data we collect and why

We collect personal information to provide and improve our services, including processing your subscription and communicating with you.

Information you provide directly

  • Your name, email address, and phone number
  • Subscription details and preferences
  • Payment and billing information
  • Questions or messages you send to us
  • Feedback or survey responses

Information collected automatically

  • Device and browser details
  • IP address and location data
  • Usage patterns and interactions
  • Cookie and tracking preferences
  • Time and date of website visits

How we use your information

We use your information to deliver our service, process subscriptions, respond to inquiries, and improve your experience.

  • Managing your subscription and billing
  • Providing customer support
  • Improving website functionality
  • Communicating updates or changes
  • Conducting satisfaction surveys
  • Ensuring site security
  • Meeting legal obligations

Our promise: Your information is treated with confidentiality and safeguarded using industry-standard security practices.

How we share your information

We do not sell your personal information. We may share data with trusted service providers for essential business operations.

Service providers and partners

Third-party vendors assist with payment processing, hosting, and analytics. All partners are required to protect your data.

Legal requirements and disclosure

We may disclose data if required by law or to protect our rights.

Anonymous statistics

Aggregated, non-identifiable data may be used for analytics.

Your privacy rights

You have the right to access, correct, delete, or restrict use of your personal data. Contact us to exercise these rights.

  • Request a copy of your information
  • Ask us to correct inaccurate data
  • Delete your personal information
  • Receive your data in a portable format
  • Object to certain types of processing
  • Request limits on data use

For privacy requests, contact us using the details below. We will respond promptly to your inquiry.

How we protect your data

We use technical and organizational measures to keep your information secure, including encryption and access controls.

Technical safeguards

  • Encrypted data storage
  • Secure transmission protocols
  • Regular security updates
  • Multi-factor authentication

Organizational measures

  • Staff privacy training
  • Role-based data access
  • Internal audits and reviews
  • Incident response procedures

How long we keep your information

We retain your data only as long as necessary to fulfill our services and legal obligations. You may request deletion anytime.

  • Account details for service duration
  • Service usage history records
  • Messages and inquiries log
  • Billing and payment records
  • Consent preferences and analytics

We regularly review and securely delete outdated information.

International data transfers

If data is transferred outside the U.S., safeguards are in place to protect your privacy.

  • Standard contractual clauses used
  • Data encrypted during transfer
  • Limited to essential providers
  • Periodic partner reviews

Cookies and online tracking

Cookies help us deliver a better experience and analyze usage. Learn more in our Cookie Policy.

Types of cookies we use

  • Required for site functionality
  • Monitor and improve performance
  • Remember user preferences
  • Support interactive features

Manage cookie settings in your browser or via our site banner.

Changes to this policy

We may update this privacy policy occasionally. Review this page for the most recent version.

  • Policy updates posted online
  • Significant changes notified by email
  • Effective date clearly shown
  • Contact us for more details

Your continued use indicates acceptance of any updates.

Contact about privacy

For privacy questions or concerns, contact our team below.

ophyntraliveq

575 Market St., San Francisco, CA 94105 United States

Phone: +1 (305) 253-5020

Email: content@ophyntraliveq.com

Last updated October 7, 2025

Policy effective October 7, 2025